To become a seller, you can sign up on our platform and complete the registration process by clicking the ‘Become a seller’ link. Once approved as a seller, you’ll have access to set up your own store. You will also need to set up a Stripe account (www.stripe.com) in order for you to accept secure payments on the site and add your own postage costs for shipping.
Irish Hands focuses on promoting high-quality, handmade products. You can sell a variety of items, including crafts, jewellery, artwork, and much more. Please ensure your products align with our platform’s ethos.
After logging into your seller account, you can easily add products through the seller dashboard. Provide detailed product descriptions, high-quality images, videos, and set competitive prices.
Yes, you can personalise your store by adding a logo, banner, and customising the layout. This allows you to create a unique and memorable storefront for your customers.
We use a secure payment gateway to handle transactions. Once a customer makes a purchase, the payment will be processed, and you’ll receive the funds in your seller account, which you can withdraw at your convenience. In order for you to do this you need to set up an account with Stripe www.stripe.com
No, there’s no strict limit on the number of products you can list. However, we encourage you to showcase a well-curated selection to enhance the browsing experience for customers.
Sellers are responsible for setting their own shipping policies. Clearly communicate shipping times, costs, and any other relevant information to ensure transparency with customers. Sellers are solely responsible for the products they list, their accurate descriptions, and the timely fulfilment of orders.
Yes, sellers have the flexibility to run promotions, discounts, or special offers. Use these features to attract more customers and boost sales.
Customers can leave reviews and ratings for your products. It’s important to provide excellent customer service and address any issues promptly to maintain a positive seller rating.
Irish Hands is a fully comprehensive, secure, e-commerce platform that proactively promotes and targets local, national and international customers. We also assist you with any questions or issues. You can reach out through the seller dashboard or contact [email protected] for assistance. If you require additional IT help, professional product images or a high-quality personalised video for use on your store and on Irish Hands socials, we can connect you with our partners who offer discounted rates for sellers on Irish Hands.
If however, you would like our partner web developer to set up your store for you including up to 10 product images, your delivery settings, store logo and banner at a fixed cost of €100 plus VAT: Please access this service via the following link: https://yourwebsmith.com/buy/irishhands/
It is FREE to register on the Irish Hands platform. As a seller you will get your own shop store with e-commerce capability which will enable you to begin selling straight away.
All creative makers / sellers will only be charged if an item is sold on the new platform (15% commission which includes Stripe / transaction charges) – ensuring that all local artisans / creative makers receive a high proportion (85%) of their sales.
As a seller, it is your responsibility to set clear return and refund policies for your store. Clearly communicate these policies to customers to manage expectations and ensure a smooth process.
